10% Member Savings
Save 10% on eligible VIVENORA products and accessories while your membership is active.
THE MEMBERSHIP
Membership, in simple terms
Join Vivenora Care Membership for $9.99/month and access eligible member savings, priority support, product guidance, and convenient online membership management.
What members get
Useful savings, guidance, and support—without a long-term commitment.
Priority Support
Get dedicated assistance with membership and product-support questions.
Flexible Management
Manage your membership securely through Shopify customer accounts.
Product Guidance
Access useful product-care, usage, compatibility, and support guidance where available.
Member Offers
Access eligible member promotions when available.
Cancel Online
No minimum commitment and no cancellation fee. Cancel before your next scheduled renewal to prevent future membership charges.
How it works
Join
Join Vivenora Care Membership for $9.99/month.
Enjoy Your Benefits
Access eligible member savings and support while membership remains active.
Manage or Cancel
Use the Shopify membership-management portal to manage your plan or cancel future renewals.
MONTHLY MEMBERSHIP
$9.99 per month. Clear and recurring.
Vivenora Care Membership is $9.99/month and automatically renews monthly until canceled. Recurring charges use the payment method associated with the membership. There is no minimum commitment and no cancellation fee.
Processed membership fees are generally non-refundable except for billing errors or where required by applicable law. Membership fees do not become shopping credits.
Already a member?
Use Shopify's secure customer account portal to review and manage your membership details.
- View membership
- Review upcoming billing
- Manage payment method
- Manage applicable address information
- Pause when supported
- Skip when supported
- Resume when supported
- Cancel membership
Need a break?
Pause or skip controls may be available through Shopify Subscriptions when supported by your active membership. Sign in to view the options currently available for your plan.
Cancel online when you need to
There is no cancellation fee and no minimum commitment. Cancel before your next scheduled renewal to prevent future charges. Cancellation does not automatically reverse a charge already processed and does not automatically cancel a product order already placed or processing.
Need help with your membership?
Ready to join?
Start Vivenora Care Membership for $9.99/month, or browse the products eligible for member savings.
Membership FAQ
Clear answers about benefits, billing, and membership management.
How much does Vivenora Care Membership cost?
Vivenora Care Membership costs $9.99 USD per month.
What benefits do members receive?
Active members receive 10% off eligible VIVENORA products and accessories, priority membership support, product guidance and care information, maintenance-related communications where applicable, and access to eligible member offers.
Does the 10% discount apply to everything?
No. The 10% benefit applies only to eligible VIVENORA products and accessories. It does not apply to the membership subscription itself.
How does monthly billing work?
The $9.99 membership fee is charged monthly using the payment method associated with the membership.
Does membership renew automatically?
Yes. Membership automatically renews every month until canceled.
Is there a minimum commitment?
No. There is no minimum commitment.
Is there a cancellation fee?
No. There is no cancellation fee.
How do I manage my membership?
Use the secure Shopify membership-management portal to view and manage the options available for your membership.
How do I cancel my membership?
Cancel through the Shopify membership-management portal before your next scheduled renewal to prevent future membership charges.
Can I pause my membership?
Pause controls may be available through Shopify Subscriptions when supported by your active membership. Sign in to the management portal to view your current options.
Can I skip a billing cycle?
Skip controls may be available through Shopify Subscriptions when supported by your active membership. Sign in to the management portal to view your current options.
How do I update my payment method?
Use the Shopify membership-management portal to review and manage the payment options available for your membership.
How do I update my address?
Use the Shopify membership-management portal to manage applicable address information for your membership.
What happens if my payment fails?
Sign in to the Shopify membership-management portal to review your membership and payment method, or contact VIVENORA support for help.
Are membership fees refundable?
Processed membership fees are generally non-refundable except for billing errors or where required by applicable law.
What happens to an existing order if I cancel?
Canceling your membership does not automatically cancel a product order that has already been placed or is processing.
Can I join again after canceling?
You can purchase Vivenora Care Membership again while it remains available.
Who do I contact for help?
Visit the VIVENORA Contact Support page for help with membership or product-support questions.
